Understanding How Multi-Rater Feedback Will Transform Your Business

Jun 19, 2017


As a manager, giving your employees and colleagues feedback is an important part of your remit. By providing honest feedback to those you work with, it’s possible to foster an efficient and friendly working environment As well as annual performance reviews, managers can adopt a multi-rater feedback system that ensures a working environment remains professional and efficient.

Through Grapevine Evaluations, it’s easier to measure performance and feed this back to colleagues and employees. Below you’ll find information about 360 feedback best practices, and how you can utilize multi-rate feedback to benefit your company.

What is the Purpose of a 360-Degree Feedback System?

Multi-rater feedback is also known as a 360-degree feedback system. This is an operation that allows managers to properly rate the performance of workers in a professional environment. This process is used by organizations in a way that analyzes the performance of employees at different levels in their work environment.

This system will ask an employee to evaluate their own work, considering all their roles in their department, and how well they think they perform those roles on a day-to-day basis. The system will also ask other employees how they rate the performance of an individual, as well as supervisors who oversee their work daily.

The purpose of a 360-degree feedback system is to help an individual develop their skills and become the best that they can be. While the system provides a more in-depth analysis of employees, it also serves as a way of finding flaws in an employee’s performance and highlighting ways in which they can improve their work. This is achieved through feedback obtained at every level of the business—looking at timeliness, efficiency, professionalism, enthusiasm and helpfulness. By looking at performance through different points of view – including lateral, subordinate and supervisory – a multi-rated feedback system implemented with Grapevine Evaluations helps businesses foster a supportive environment, which results in best business practices and professionalism all-year round.

Making 360-Degree Feedback Work for You

In order to make this system work for your business, it’s important to consider 360 feedback best practices. One of the primary things to remember is that this feedback must serve to improve your business and to help an individual succeed. This form of feedback can be achieved through assessment and development meetings, where assessment of individuals can be properly discussed.

If employees have specific questions, there should be a place for them to privately discuss their concerns with their employers or managers. Supervisors must also have time and resources set aside to answer any questions. This can be in the form of counselling, coaching and/or career development meetings. The objective should be to increase self-awareness in all employees, so these counselling sessions can be extremely useful in the long term. The purpose of a 360-degree feedback system is about helping an individual move forward and improve his or her skills. By honouring this, your business will benefit too.

Remember that the outcomes of individual assessments can deliver strong messages to your company as a whole. When reoccurring themes appear in the assessment of employees, it could signal a problem with company culture and, at this point, it is necessary to consult with other managers and supervisors. Only then will a multi-rater feedback system really work for you. Considering these 360 feedback best practices can fundamentally transform the way you do business.

Trust the Professionals

At Grapevine Evaluations, we help companies all over the world improve the way they operate, and provide employees with important support. Request a demo to see how our 360 degree feedback tool can help you, your employees and your supervisors succeed.