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Building Employee Evaluation Forms: Part I – Self Assessment

A timid employee enters his manager’s office, sits in a chair that’s a foot lower than the desk, and accepts a tongue-lashing in lieu of discussing his employee evaluation forms: definitely an image from the archives. Yet…if you have ever felt nervous in the face of an impending annual review, you know it can still be intimidating to submit to an evaluation by your superiors.

Fortunately, the paradigm of performance appraisal is shifting to a more holistic approach whereby the employee can be evaluated from multiple angles: by their peers, managers, customers, vendors, support staff, other departments, and even themselves. This 360-degree feedback can be a more accurate measure of an employee’s performance; after all, a manager might only directly witness a tiny percentage of their employee’s work, thus missing the bulk of their daily contribution to the company.

360 Degree Feedback: Benefits of Self-Assessment Employee Evaluation Forms
You may have already experienced a form of self-assessment when a supervisor casually asked you, “So, how do you think you did?” Yet we may be unfamiliar with a formal self-assessment. Far from leaving loopholes through which an employee can skate, the self-assessment tool is generally seen as quite insightful, for the following reasons:
  • It allows employees to identify accomplishments they feel best represent their performance – successes and failures that might not even have been noticed by their superiors
  • Employees tend to be quite honest about their abilities, and may even err on the side of rating themselves more harshly than others do
  • Answers can reveal key behavior patterns. For example, an employee who writes that her performance would have been better if she had received more training may highlight a genuine need for development, but if she consistently denies responsibility, she may have problems with accountability.
Structure of a Self-Assessment Questionnaire
What sorts of questions should be included in a questionnaire to provide the nost comprehensive picture of the employee?

Firstly, employee evaluation forms should be tailored to the employee’s current job description so an employee can honestly gauge whether they met the requirements. It should also provide a formal rating system (for example, a scale from 1-5). Questions to ask can include:
  • General Skills questions such as “Do you feel that you present a professional image to clients?”
  • Interpersonal Skills questions such as “Do you actively listen to your peers’ ideas, and give constructive feedback?”
  • Business Skills questions such as “How well do you prioritize tasks?”
  • Leadership Skills questions such as “How well would you say you handle crisis and conflict in the workplace?”
  • Customer Skills questions such as “How important is it for you to establish a rapport with customers?”
The most noteworthy contribution of self-rating employee evaluation forms is the improved communication between supervisors and subordinates. An honest self-appraisal allows your employee to introspectively review his or her performance, and set career goals for their future with your organization.

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