Yahoo! Performance Review System Under Fire
Recently Yahoo! has been criticized for a controversial performance review system. Their Quarterly Performance Reviews
have been maligned for not accurately evaluating an employee’s true worth and creating a lower class of employees that may not actually exist.
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“Under the controversial ‘Quarterly Performance Review’ (QPR) system, Yahoo! managers are required to rank employees along a bell curve, meaning that half the workforce will be ranked as meeting expectations (or, in Yahoo’s terms, ‘Achieves,’) while at least 15 percent must be ranked below the average (either as “Occasionally Misses”or ‘Misses.’),” wrote Holly Jones in an article at www.hr.blr.com.
This is similar to Microsoft’s “stack-ranking,” system, which was recently abandoned. It was an example of another system that does a decent job of recognizing the highest achievers. However, it punishes everyone who works on the same team as an achiever.
These systems are also frustrating for managers. Imagine you’ve done an incredible job managing your team and worked hard to create a roster of superstars. Now imagine your company’s policy says you have to give at least 15% of your team a below average grade.
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