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Weighing the benefits of 360 degree feedback

360 degree feedback is an organizational process, in which employees receive anonymous and confidential feedback from the people working in the same organization. It is also known as multi-rater feedback, which is used by many companies as an effective evaluation tool. The main aim of this system is to provide employees with proper information about their performance from different perspectives.

The feedback form is filled by peers, managers, direct reports, and other staff. About eight to twelve people fill out a surreptitious online feedback questionnaire that covers a vast range of workplace competencies. The questionnaire is measured on a rating scale and it also asks the rater to endow with written feedback. The person who is getting the feedback also fills a survey form in which he rates himself and it consists of the same questions that are answered by others.
Many managers and leaders of the same organization make use of 360 degree feedback in order to understand their strength and weaknesses. By understanding these aspects they can work on them accordingly.

The system tabulates the results automatically and presents them in such a format that is easily understandable by feedback recipient. This system can be also used as a development tool for those who are not in the role of management. It gives a prospect to grant anonymous feedback to a coworker that might otherwise be difficult. Generally, this feedback measures –
  • Behavior and competencies
  • Feedback on how others identify an employee
  • It addresses skills, such as planning, listening and goal setting
  • It focuses on subjective fields, such as characters, leadership effectiveness, and team work
The popularity of 360 degree feedback is irrefutable. It helps in enhancing the personal development of workers and the organization. From this feedback, the employees can set their goals that help in enhancing their career and are also beneficial for the organization.
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