Various features of 360 feedback system
Every organization needs a constructive or positive feedback which helps both the company and the individuals. An organization can get the correct and honest feedback by conducting 360 degree feedback. In this process, an employee receives feedback about his performance from other workers working around him. The feedback remains anonymous and confidential and it can be collected by using forms in which the raters are supposed to give answers of some particular questions. The target employee is also required to fill this form. The major advantage of 360 feedback system
is that instead of going one way, it involves every employee who works in the evaluation process. This process can provide a positive feedback to the manager and can be used for creating better working environment and to improve employee’s performance.
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Traditionally it was the job of manager to provide feedback, but now because of the workload it becomes difficult for him to do this job. That is why 360 feedback system has been considered best for this purpose and its main idea is to broaden the sphere of raters to include peer evaluation, self evaluation and direct reports. This feedback also has numerous benefits: the employees will do better in future after knowing about their behavioral weaknesses.
This feedback survey is more accurate for many reasons because multiple ratings are always more accurate than only single person’s review. The ratings from various perspectives (peers, self manager, direct reports) can provide a complete picture of employee’s capabilities. The anonymity also assures peers to give an accurate rating and honest feedback. More open communication about performance is possible because the process involves receiving and giving feedback from almost all directions in the company- sideways, downwards and upwards. The questions in this survey are designed to evaluate performance based on company’s own mission, goals, priorities and values. By 360 feedback system
hidden strengths in employees can be identified and employees can also develop new skills and can also strengthen their existing skills.