Secret to Gaining Employee Acceptance Prior to Your 360 Review
When implementing the 360 degree review and feedback system
it is imperative to gain employee acceptance at the outset. The following guidelines will help make the system fair and accurate:
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- ensure that the 360 degree feedback system is consistent with the culture of the organization and the expectations of the employees;
- conduct an information campaign that highlights the benefits and fairness of 360 feedback, and outline the process in some detail.
- ensure that the rating instruments are relevant, valid, and reliable;
- emphasize the importance of the raters being familiar with the employee’s performance and provide raters the opportunity of “opting out” if they are not;
- encourage and train raters on how to provide accurate ratings;
- promote a participative environment where individual feedback is rewarded;
- administer the performance appraisal system regularly and consistently;
- continue to communicate information about the 360 degree feedback system;
- treat employees with sensitivity and respect;
- ensure that offensive or actionable coworker feedback is not returned to an employee.
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