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360 Degree Evaluation- The Meaning
360 degree survey, multi-source survey or the 360 degree evaluation process
is the method through which information related to a person’s performance is gathered from different sources. The assessment of the performance is gathered form colleagues, team members, peers as well as the immediate higher authority. This is the most effective and comprehensible way to gather the information about the overall performance of the employee. This model is not only restricted to gather information about the performance of the employee but also help to find out the overall effectiveness of the employee. Along with performance, skills such as leadership qualities, ability to communicate and coordination of the person with his team is also measured.
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The success of the 360 degree evaluation
system depends on the how effectively it is implemented and also the how the secrecy of the identity is maintained.The main flaws or loopholes in the system are that the feedback is obtained for people who actually do not have any experience in assessing the performance. This results in ratings of the employees that is either exaggerated or not at all to the point relating to the performance. The persons are not capable to answer or give feedback about the use of other traits such as leadership skills.
The major factor that leads to the failure of the system is the ability of the organization to maintain confidentiality. It is important to maintain secrecy in the system as the person giving the feedback might not be confident in giving the exact information. The success of the 360 degree evaluation
depends on the way it is implemented and to maintain confidentiality of the information collected. It is said that the evaluation process is a tool in the hands of the organization and the success depends on the way the process is implemented, proper and thoughtful questioning and proper methods of training to overcome the flaws of the employees. All these functions are put to gather effective feedback system.
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