Experts agree that 360 reviews are a far better way to assess any employee, for that very reason.

“Giving performance review feedback with only a manager’s perspective is like trying to play football with only a quarterback,” said Ryan Smith, CEO of research company Qualtrics in a great article at hwww.businessinsider.com.

An employee’s hidden strengths is really key there. A frontline sales staff employee might have great people skills that aren’t quite coming across in their sales metrics just yet. Someone who works side-by-side can speak to their potential, but a manager who only sees numbers can only rate their sales figures.

The same can be said for hidden weaknesses. An employee can have great sales numbers that impress their higher-ups. However, his coworkers might point to inter-personal issues with their fellow team members.

If you have any questions about what 360 degree feedback reviews can do for your company, please contact us any time.